'Dump File Bugcheck Analysis - WHEA_UNCORRECTABLE_ERROR
My PC reboots itself occasionally (like a couple of times per day) since a month ago, and the PC could restart normally after powering off. Grateful if anyone could help with the dump file analysis. Thanks a lot in advance.
kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details. Arguments: Arg1: 0000000000000010, Device Driver Error Arg2: ffffbf8673e6a028, Address of the nt!_WHEA_ERROR_RECORD structure. Arg3: ffffbf86682e492c Arg4: ffffbf86684621a0
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3718
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 3718
Key : Analysis.Init.CPU.mSec
Value: 5890
Key : Analysis.Init.Elapsed.mSec
Value: 581075
Key : Analysis.Memory.CommitPeak.Mb
Value: 90
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: MEMORY.DMP
BUGCHECK_CODE: 124
BUGCHECK_P1: 10
BUGCHECK_P2: ffffbf8673e6a028
BUGCHECK_P3: ffffbf86682e492c
BUGCHECK_P4: ffffbf86684621a0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: System
STACK_TEXT: ffffba8e`13bfe488 fffff805`5e3b677c : 00000000`00000124 00000000`00000010 ffffbf86`73e6a028 ffffbf86`682e492c : nt!KeBugCheckEx ffffba8e`13bfe490 fffff805`5e3b72d9 : ffffbf86`87302210 ffffbf86`87302210 ffffbf86`682e4900 ffffbf86`73699378 : nt!WheaReportHwError+0x3ec ffffba8e`13bfe570 fffff805`5e3b73f5 : 00000000`00000000 00000000`00000062 ffffbf86`87302210 00000000`00000000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xe9 ffffba8e`13bfe5a0 fffff805`62c42671 : 00000000`00000000 ffffba8e`13bfe7c0 ffffbf86`684621a0 01000000`00100000 : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5 ffffba8e`13bfe600 fffff805`62c3ba50 : 00000000`00000000 ffffbf86`684621a0 ffffbf86`6844c1a0 00000000`00000001 : storport!StorpWheaReportError+0x9d ffffba8e`13bfe690 fffff805`62c23c94 : 00000000`00000000 ffffffff`fffe7960 00000000`00000000 00000000`00000000 : storport!StorpMarkDeviceFailed+0x358 ffffba8e`13bfe920 fffff805`62b7b3bd : fffff805`5eb25440 ffffbf86`683cb020 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x16474 ffffba8e`13bfe9f0 fffff805`62b7e5b2 : ffffbf86`00000001 00000000`c1000002 ffffbf86`683cb020 00000000`00000003 : stornvme!ControllerReset+0x1a1 ffffba8e`13bfea70 fffff805`62b7d52f : ffffbf86`683cb020 ffffbf86`68462050 ffffbf86`730e66d0 80000000`00002000 : stornvme!NVMeControllerReset+0x10a ffffba8e`13bfeaa0 fffff805`62c39146 : ffffbf86`730e66d0 ffffbf86`68462050 ffffbf86`65f86040 ffffbf86`65eb4c60 : stornvme!NVMeControllerAsyncResetWorker+0x3f ffffba8e`13bfead0 fffff805`5e074835 : ffffbf86`80dcb570 ffffbf86`80dcb570 ffffbf86`68462050 ffffbf86`73382080 : storport!StorPortWorkItemRoutine+0x46 ffffba8e`13bfeb00 fffff805`5e0b86d5 : ffffbf86`74f23080 ffffbf86`74f23080 fffff805`5e074700 9ced6159`00000000 : nt!IopProcessWorkItem+0x135 ffffba8e`13bfeb70 fffff805`5e155a15 : ffffbf86`74f23080 00000000`00000080 ffffbf86`65e87040 d00b8c5b`b765f34c : nt!ExpWorkerThread+0x105 ffffba8e`13bfec10 fffff805`5e1feef8 : ffffa800`d73e0180 ffffbf86`74f23080 fffff805`5e1559c0 e7c84ff8`ec159f3b : nt!PspSystemThreadStartup+0x55 ffffba8e`13bfec60 00000000`00000000 : ffffba8e`13bff000 ffffba8e`13bf9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x124_16_AuthenticAMD__UNKNOWN_IMAGE_AuthenticAMD.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {590f0c83-3219-aceb-da4c-6b8bc7c00f79}
Followup: MachineOwner
I followed the instruction to search for more details regarding the issue.
!errrec ffffbf8673e6a028
===============================================================================
Common Platform Error Record @ ffffbf8673e6a028
-------------------------------------------------------------------------------
Record Id : 01d861df398894e3
Severity : Fatal (1)
Length : 298
Creator : {57217c8d-5e66-44fb-8033-9b74cacedf5b}
Notify Type : {0033f803-2e70-4e88-992c-6f26daf3db7a}
Timestamp : 5/7/2022 13:34:11 (UTC)
Platform Id : {83c1603c-1552-48a7-87d1-14d9467d7765}
Platform Id : {00000000-0000-0000-0000-000000000000}
Flags : 0x00000008
===============================================================================
Section 0 : {00000000-0000-0000-0000-000000000000}
-------------------------------------------------------------------------------
Descriptor @ ffffbf8673e6a0a8
Section @ ffffbf8673e6a0f0
Offset : 200
Length : 98
Flags : 0x00000001 Primary
Severity : Fatal
FRU Text :
Sources
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Source: Stack Overflow
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