'Sharedialog SDK does not work on some device

We have developed a mobile application available on Android.

This mobile application allows users to share advertiser videos on Youtube and earn money.


        ShareDialog shareDialog = new ShareDialog(this);
        ShareVideo shareVideo = new ShareVideo.Builder()
                .setLocalUrl(uri)
                .build();
        ShareVideoContent shareVideoContent = new ShareVideoContent.Builder()
                .setVideo(shareVideo)
                .build();

        shareDialog.show(shareVideoContent);

We have done a first launch with beta testers, where 80% of them, when they press the share button, once viewed the entire video, does not respond, yet they have the latest version of Facebook and facebook remains open. It works for 20% of them.

What is the cause of the problem?

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Solution	Source

'Sharedialog SDK does not work on some device

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