''rasa shell' does not intiate a chat session as expected

The command 'rasa shell' is supposed to start a chat session in the terminal itself upon its execution according to the documentation. But in my case, it's acting as given in the below image.

enter image description here

But the output is supposed to be a 2-way communication between the bot and the user as given below.

Your input -> hi
<Bot's response to 'hi'>
Your input -> something
<Bot's response to 'something'>

May I know what the reason for the above matter is? (Please note that I noticed a similar question to mine here). Since I found it not descriptive enough, I have posted this question.



Solution 1:[1]

Check if:

  1. There aren't any redundant intent names in domain.yaml file.
  2. There aren't any missing quotation marks in responses.

Sources

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Source: Stack Overflow

Solution Source
Solution 1 Vaishnavi