'Jupyter seems to connect fine, but cannot access in a browser

I'm trying to open Jupyter notebook in a browser. Jupyter seems to have connected just fine:

[I 20:38:02.663 NotebookApp] Serving notebooks from local directory: /home/vmadmin/.jupyter
[I 20:38:02.663 NotebookApp] Jupyter Notebook 6.2.0 is running at:
[I 20:38:02.663 NotebookApp] http://nameofVM:8888/

But when I plug in the URL given (http://nameofVM:8888/) the page doesn't load, with an error message just like when you try to visit a page where the site doesn't exist.

I've already tried all the steps from the solutions in this post. I've also read through and tried troubleshooting with the documentation. I'm not sure how to fix this. Does anyone have any suggestions? I'd be grateful.

Notes:

When I checked a list of all my kernels, I have one:

python3 /home/user/.local/share/jupyter/kernels/python3
I am using a Linux VM running Ubuntu 16.04.7

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'Jupyter seems to connect fine, but cannot access in a browser

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